Ace Healthcare (hereinafter “the Company”) prioritizes the protection of personal information and complies with applicable laws and regulations such as the “Act on Promotion of Information and Communications Network Utilization and Information Protection.” The Company is committed to securely managing users’ personal data and processes it as described below

 

1. Personal Data Collection and Methods

 

1.1. Collected Information

For the purpose of membership registration and service provision, the Company collects the following personal data:

Required Items:
User ID
Name
Affiliation (Hospital)
Department (Specialty, Department)
Phone Number
Email

1.2. Collection Methods
During Registration: The information is directly entered by the user.
During Service Use: Additional information may be requested as necessary in the process of using the service.

2. Purpose of Collection and Use of Personal Data
The collected personal data is used for the following purposes:

Membership Management: Identification of members, service provision, user verification, and managing misuse.
Service Provision: Delivering personalized services and content, sending notifications, and handling customer inquiries.
Security: Protecting member accounts and preventing unauthorized access or misuse.

3. Retention and Use Period of Personal Data
Membership Information: Retained until the user cancels their membership, unless retention is required for a longer period by applicable laws.
Service Usage Records: Retained for the duration of service provision and disposed of promptly once the purpose is fulfilled.

 

4. Provision of Personal Data to Third Parties

The Company does not provide users’ personal data to third parties in principle. However, exceptions include:

When the user has given prior consent.
When required by law.
When outsourced within the minimum scope necessary for service provision (in which case, the outsourced service providers will securely manage the data under a contractual agreement).

 

5. Secure Management of Personal Data

The Company takes the following measures to prevent loss, theft, leakage, or alteration of personal data:

Technical Measures: Data encryption, implementation of security solutions, and operation of access control systems.
Administrative Measures: Establishment of internal management plans, regular employee training, and restricted access permissions.
Physical Measures: Securing storage areas and installation of security systems.

 

6. User Rights and How to Exercise Them

Users have the right to request access, correction, deletion, or suspension of processing of their registered personal data at any time. Requests can be submitted via the contact information below.

Email: mkt@acehealthcare.co.kr
Phone Number: +82 2 920 0001

 

7. Cookies: Operation and Rejection

The Company may use cookies to provide the service. Users can reject cookies through their web browser settings; however, this may restrict some aspects of service usage.

 

8. Changes to the Privacy Policy

This Privacy Policy may be amended in accordance with changes in laws and company policies. Any modifications will be announced in advance through the website’s notice board or similar channels.

 

9. Contact Information

For any inquiries regarding personal data, please contact us at the following:

Email: mkt@acehealthcare.co.kr
Phone Number: +82 2 920 0001
Effective Date: 2025-02-20